Criminal justice and public safety technology solutions provider Securus Technologies serves over 3,4550 correctional and public safety facilities, and the products are available to about 1.2 million inmates. For more than thirty years, the company has offered solutions for biometric analysis, monitoring, information management, communication, incident management, and investigation. Inmates benefit from the various self-service platforms, communication, money transfer solutions, and education, entertainment, religion and health device-enabled solutions.
Law enforcement agencies, prisons, and other users in public safety facilities write back to comment on the impact of the company’s products and services. In the recently received emails, the users expressed gratitude and support for the products. In one case, Securus Technologies devices had helped a law enforcement investigate and monitor calls to gather information on money transfer substance abuse by inmates and smuggling of illegal devices into the facilities. Similarly, an officer was able to uncover a past shooting incident using the Securus products and services.
Most of the customers acknowledged the LBS software and the Investigator Pro that are instrumental in monitoring and investigations. The other emails talked about improved efficiency in delivering services, lauded efforts made by Securus to use technology to create safer spaces and for being a reliable partner.
Securus Technologies resolves to make safety a priority. As such, the company commits to creating a new product or service more than once a week to assist in combating social problems and crimes. Securus Technology invested over $670 million towards acquisitions, product diversification, partnerships, patents and new technology. Thanks to the in-house team of experts the company can speed up the development of new software. Until 2007, the company concentrated mainly on the inmate telecommunications services.
The company interacts with the stakeholders to get feedback on th products and brainstorm on possible solutions to increasing public safety. Securus Technologies also intends to reduce recidivism and improve functionality and efficiencies in public law facilities.