Since its inception, Sussex Healthcare’s main focus has been about progressing forward. Recently, the company did an evaluation that was aimed at looking at what makes them a great healthcare organization. They also looked into the areas that they may need to improve on. The Sussex Healthcare management is trying to look into how they can serve their customers in a better manner while also ensuring that their services are affordable. Sussex is also looking into how they can offer high-quality healthcare services.
As for Sussex Healthcare, they believe that communication is an important tool for any organization to succeed. The healthcare organization is dedicated to ensuring that their employees and customers have clear communication in matters regarding general changes within Sussex of the health of each of the patients. Sussex also has many homes. The staff in each home are trained accordingly. They are also hardworking, and the upper management always issues guidelines on how the staff can make a positive impact on the lives of the patients, how they can correct issues, and how they can improve the various conditions in each home. Additionally, the employees at Sussex understand the importance of trying to make a difference within the society.
Although change cannot be inflicted in one night, Steve Whittingham who is the COO of Sussex Healthcare is proud of the progress that the healthcare organization has made so far. Whittingham has strived towards improving their services as a way of ensuring that the seniors receive the support that they need. Sussex will ensure that they are in constant communication with their staff within the organization. The staff is in a better position to enlighten the management on the areas that need improvement. Additionally, the staff is knowledgeable about the impact that will come about after enforcing various changes.
Lynn Lovett is a suitable example that showcases that the team at the Sussex Healthcare is trying to make a positive impact by enforcing various changes. Lynn Lovett has been a member of Sussex for five years. As a member of Sussex, she works with her team in a manner that showcases that they are more of a family unit that is ready to support each other in any instance. The people that they support at the Upper Mead are always happy to work together with Lynn Lovett and the other members of her team.
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