Securus Technologies, a company based in Texas, has been around for over 30 years. Over the years, this correctional facility management company has had many successes. For instance, the company has been able to lower the cost of calling and other communication for inmates. This means that they can connect with their families, friends, and take care of legal matters much more easily. The company has also used technology throughout the years to remain tops in their field.
Securus Technologies has been praised not only by the families of inmates, but by correctional facility personnel as well. At the top of the list are the monitoring services. Securus has been able to provide the legal system with valuable information regarding crimes, employee wrongdoing, and several other useful tips, making it possible to further investigation.
The company has also recently started a project using wireless containment systems to detect and cut off calls being made from contraband cellular devices. This measure alone provides value by preventing crimes from happening both inside and outside the institutions. The problem has gotten so far out of hand that there have been murders connected with contraband phones.
Securus Technologies has made significant improvements in customer service recently. The company has an over 95 percent customer satisfaction rating, and nearly all concerns are resolved in a single call. The Better Business Bureau has also accredited Securus and gave it an “A+” rating. This is quite a significant accomplishment considering the nature of the business. More information regarding the BBB information can be found at http://www.prnewswire.com/news-releases/securus-receives-accreditation-from-better-business-bureau-300267674.html.